DM-Series Processor & D-Series Amplifier FAQ's
Frequently asked questions that may come up when researching or installing our DM-Series Processors and D-Series Amplifiers
- Mac – DM Smart App does not connect to DSP or RTA on OS Monterey
- How to manually load Windows drivers if you get “attempting to load ftd2xx.dll” and “failed to load ftd2xx.dll” error messages. (DM processors, D-Series Amps, DM-RTA)
- The DM Smart DSP software is not communicating with my DM processor or DSP amplifier
- The DM Smart DSP software is connected to the processor, it reads “Online” and there is audio going thru, but none of the controls work
- How do I know if I have the latest version of the DM Smart DSP software?
- What is the difference between the DM-608 and the DM-810?
- Will the software for your new DM processors and DSP amplifiers work with any of your other car products?
- How do I change presets on the DM processors or DSP amplifiers?
- What is the sampling rate of the DM processors and DSP amplifiers?
- What functions does the ACR-3 control on the DM processors or DSP amplifiers?
- What does changing the dB level of the RTA input view do?
- Where are the jumpers on my DM-608?
- Where are the jumpers on my DM-810?
- Do the DM processors or Matrix DSP amplifiers come with a microphone for it’s RTA function?
- Is there a Mac OS installer for the DM Smart DSP software?
- What to do if you see the “Contact support, need firmware binary” message when trying to open the DM Smart DSP software.
- What is the input priority on channel 7/8 on the DM-810?